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Copyright © Mundus IT Technologies Limited. All rights reserved.
Agreement

Privacy Policy

1Privacy Policy

At Mundus IT Technologies Limited, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and your rights regarding the data we hold.

Personal Data We Collect

1.1 We may collect and process the following personal data about you:

  • Identification Information: Name, title, company name.
  • Contact Information: Email address, phone number, postal address.
  • Usage Data: Information about how you use our website, products, and services.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2Purpose Of Data Collection

2.1 We use the personal data we collect for the following purposes:

  • Provision of Services: To provide you with our IT services and support.
  • Customer Support: To handle inquiries and requests, provide technical support, and improve our customer service.
  • Marketing: To send you promotional materials, updates, and special offers related to our services (subject to your subscription preferences).
  • Website Improvement: To personalise your experience, improve our website’s functionality and usability.
  • Compliance: To comply with legal obligations and regulatory requirements.
3Data Sharing And Transfers

3.1 We may share your personal data with the following classes of transferees:

  • Service Providers: Third-party vendors and service providers who provide IT, system administration, and support services.
  • Business Partners: Partners with whom we collaborate to deliver joint services.
  • Compliance and Legal: Regulatory authorities, law enforcement agencies, or as required by law.
  • Professional Advisors: Lawyers, bankers, auditors, and insurers providing consultancy, banking, legal, insurance, and accounting services.

3.2 We ensure that these third parties respect the security of your personal data and treat it in accordance with the law.

3.3 Your data may be transferred to regions other than your own for the purposes of secure hosting, or as part of a transfer to our service providers. If we need to transfer your data, we will ensure that your data continues to be treated in accordance with this Privacy Policy, and will remain responsible for how it is handled.

4Data Provision

4.1 Providing your personal data to us is generally voluntary. However, if you choose not to provide certain personal data, we may not be able to offer you specific services or respond to your inquiries.

4.2 Where the provision of personal data is obligatory (e.g., for legal compliance), this will be clearly indicated at the time of collection.

5Direct Marketing

5.1 We may use your personal data to send you direct marketing communications about our services. This may include newsletters, promotional offers, and updates on new services.

5.2 You have the right to opt-out of receiving direct marketing communications at any time. To withdraw your consent, please follow the unsubscribe instructions in any marketing email you receive from us or contact us at contact@mundusittechnologies.com.

6Your Rights

6.1 Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Access: Request access to your personal data and receive a copy.
  • Rectification: Request correction of inaccurate or incomplete personal data.
  • Erasure: Request deletion or removal of your personal data, where there is no compelling reason for its continued processing.
  • Restriction: Request the restriction of processing your personal data.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Data Portability: Request transfer of your personal data to you or a third party.

6.2 To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access the information.

7Cookies

7.1 Our website uses cookies to distinguish you from other users, provide a better experience, and improve our site. For more information, please review our Cookie Policy.

8Changes To This Privacy Policy

8.1 We may update this Privacy Policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

8.2 We will notify you of significant changes to this Privacy Policy by displaying a notice on our website or by sending you an email.

9Governing Law

9.1 This Privacy Policy and any disputes related to it are governed by the laws of Hong Kong, and any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.

Contact Details:

If you have any questions about this Privacy Policy or our data practices, wish to exercise your rights, or need to update or correct your personal data, please contact us at:

  • Mundus IT Technologies Limited
  • Address: Unit 4005. 40/F., Singga Comm Centre, No. 144-151 Connaught Rd West, Sai Ying Pun, Hong Kong
  • Email: contact@mundusittechnologies.com

Thank you for taking the time to read our Privacy Policy. We are committed to protecting your personal data and ensuring your privacy.